Introduction
VoyenceControl NG - the only automated network compliance, change and configuration management solution that delivers features, advantages and benefits designed to enable you to ensure the security, availability and operational efficiency of your network including the Compliance Report Manager - Virtual Design Workspace – and ZeroTouch Install to get you up and running quickly and easily.Change Control
- Realize significant improvements in the availability and constancy of services
- Use “Golden Configs” to create templates for new device deployments
- Virtually eliminate standard change errors
- Address standard and non-standard changes and leverage all team members to complete routine and complex tasks with ITIL-compliant change processes and workflow approvals
- Adapt the configuration tool to your processes with integrations to popular workflow, trouble ticketing and help desk solutions
Change Automation and Best Practices (ITIL, ITSM, CoBiT, Six Sigma)
Businesses and IT departments have recognized that the ITIL framework provides the best methodology for achieving visibility and control to ensure the reliability and availability of business services provided by the IT infrastructure. VoyenceControl NG provides an ITIL-framework compatible change, configuration and release management system to meet those needs.Federated CMDB
- VoyenceControl NG is integrated into leading CMDBs as a Federated portion of those CMDBs. VoyenceControl NG manages the CIs for all the network's infrastructure devices, which provide the backbone of business services.
- VoyenceControl NG also integrates with service impact managers to assist in the IT staff's understanding of the impact of proposed changes on business services to the network environment.
ITIL-Compatible Change Management
- Standard change forms-based on your defined golden configs for class and type of device-ensure that initial configurations meet your defined policies and standards.
- Automatic audits of all proposed changes to device configurations ensure that non-compliant changes don't enter the operational network.
- Multilevel workflows ensure that standard, non-standard and urgent changes follow corporate processes and are ITIL compatible.
ITIL Recommend Build, Test and Implement
- VoyenceControl NG's unique Virtual Design Workspaces allows network designers, architects and engineers to build designs from scratch or based on existing designs. This may be done collaboratively with full change processes and role-based security to allow different departments to work in unison without the risk of security violations. Further designs may be audited for compliance with corporate policy and standards, government regulatory requirements and security compliance.
ITIL-Compatible Release Management
- VoyenceControl NG provides an ITIL-compatible Definitive Software Library (DSL) for the firmware and OS images of the network infrastructure devices that comprise your network. Updating and changing the firmware and OS images for those devices follows ITIL-defined processes and your corporate workflow and approval processes.
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