Overview of our services
| Consulting | Design | Implementation | Support |
|
Backup Quality Audit Data storage use analysis Disaster Recovery Network Analysis Network Usage Analysis Server Consolidation Storage Discovery and Consolidation Etc... |
Business Analysis Solution Scope Technology Assessment Designs and Budgets Project Plan Etc... |
Project Management Procurement Hardware & Software Installation Configuration Documentation User Training Support Etc... |
1st Line Support 2nd Line Support 3rd Line Support Support Management Remote Access Support Etc... |
Understanding your business is fundamental. Where are you now? Where do you want to get to? What constraints are you working under? These are key to enable us to help align solutions and services to your business process. Our consultants have real world commercial experience. They are not new to the industry having 'done the course and read the manual'. They understand that the best approach is usually to maximise the benefit available from your current resources. They are not tasked to 'shift tin' and sell you a new 'latest, greatest box'. That is part of the reason they are held in high esteem by our clients.
Because of the range of clients they work with, our consultants have probably already seen an issue similar to the one you are battling with. Because they spend their time with leading edge technology and solutions they can probably save you a lot of time on research.
Our Professional Services teams can provide you with a technical resource to help you run your business better. IT departments are often busy fighting fires and do not have time to take a strategic view of their business and the benefit IT provides. We provide consultancy and implementation services in the areas of our specialisation:
Storage and Data Availability
Security of Data and Networks
In principle, it is generally true to say that centralising and consolidating functions and management reduces cost and improves availability. Most of our services have these aims.
Within those areas of expertise typical uses of our Professional Services teams include:
Storage Discovery and Consolidation
- Audit infrastructure to identify starting point.
- Implement Storage Resource Management software for a defined period to analyse data and trends.
- Produce forecast reports.
- Develop and document storage strategy.
- Design scalable solution.
- Consolidate primary and secondary storage.
- Consolidate servers.
- Optimise performance.
- Confirm acceptance to criteria
Data Migration
- Migrate data from one storage platform to another.
Business Continuity and Disaster Recovery
- Provide LAN, MAN and WAN wide data replication.
- Develop Snapshot and Point in Time backups.
- Implement data staging systems.
- Provide zero window backups.
Compliance and Recoverability
- Plan and implement regimes in most environments
- Prove to external auditors you can recover your data.
Life Cycle
- Develop an information life cycle (ILM) management strategy.
- Introduce tiered storage as required.
