Overview:
There are two possible approaches to the impact of Web 2.0 and consumerisation of corporate environments. You can put up the barricades, while they leak in round the back door, or you can embrace the benefits they bring, while controlling the hazards.
Details:
Most research shows allowing the workforce to use kit they like and use in their personal lives, in the workplace can bring significant benefits in terms of productivity and morale. This is even more so if staff are involved in self management of that kit. The mobile/social web has made employees become more productive and nimble both in and out of the office.
So how do you have a fairly relaxed usage policy, allow iPhones and other self owned platforms, while protecting corporate data, systems and resources? By deploying an enterprise class smartphone management platform which allows users to use their favourite phone platforms, while applying corporate policy to separate corporate and personal data and meet data protection standards, or simply not get access to corporate resources with that phone and risk having the corporate data wiped from their phone. The challenge is: Get smartphones under control:- Cross platform web dashboard
- See operational status and system details of each phone
- Over air provisioning
- Roles based access
- Apply group policy
- Backup, restore, migrate, lock, wipe, locate lost phones
- Full visibility on voice, data and SMS usage across operators
- Real time roaming control
- Service quality monitoring
- Alert on activity threshold, SIM card change, etc
- Usage patterns – mobile to mobile, roaming, spikes, inactivity, premium rate calls
- Ensure all billable hours from mobile working are recovered
- Separate personal and business use
- Block unauthorised or modified (jail broken) phones
- Partial wipe
- Self provision through enterprise app store
- Provide encrypted over-the-air configuration settings and security policies using SCEP for both iPhone OS 3.0 and 3.1
- Track full inventory of iPhones
- Provide over-the-air remediation for out-of-date policies
- Lockdown - camera, app install, Safari, YouTube, iTunes, explicit content, screen capture
- Blocking of Unauthorised iPhones
- By hardware type (3G vs. 3GS)
- By OS version (3.0 vs. 3.1)
- By user and device
